Ruff Cuts Dog Salon & Boutique

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Reviews

• Casey Ackerman

  Jun, 18 2018
  ★ ☆ ☆ ☆ ☆
  If I give you 0 stars I would have, this place is dishonest and not trust worthy at all. They took my dog in, we got a price quoted and then when we picked her up her price more then doubled. I called in because I felt this was an unfair tactic to do business and very dishonest as a whole. The lady on the phone was extremely rude, telling me I have no clue what it takes to do this stuff, and also claimed my dog was a 10 on a scale from 1-10 on how bad she looked. That is ridiculous as we are always brushing our dog, and taking care of on a regular bases. I explained that when you gave her a price that should of been honored which was 60 dollars, she charged my fiance 110. After a long conversations and myself feeling belittled by her remarks, and demeaning tone I thought to myself that this lady will not budge and shows that her true colors of the business is about lying to customers, over charging them, and telling the customer that they are wrong, when the entire thing was based on what she told us. I am going to chalk this up as a loss of 50 dollars to us, and I hope that this review helps you not make the same mistake we have. Please at all cost do not go here, they will charge you more afterwards! The lady even on the phone told me we should of been charged triple! What a horrible experience!

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